Returns

If you find your dress is in any way faulty, we will replace it without question. Send it back within 14 days (by post) stating the fault and we will send you another.

We can only accept non faulty returned dresses that have not been worn, are not damaged and are free of any smoke, perfume or body odours etc.
For hygiene reasons we are unable to accept dresses with a thong or panty.
The dress must not be creased up and be in its original packaging in a saleable condition.
We are unable to refund any item returned in an unacceptable condition. There is a £5 administration cost.

Before retuning the dress please send an email stating your name and our order number on the packet then return the dress to:
MyFancyDressCostumes
Promo Express
2.7 Christchurch Business Centre
Grange Road, Christchurch
Dorset, BH23 4JD
United Kingdom

Refunds may take up to 21 days.

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